Recommended bandwidth for HD video (720p)įor 1:1 calls, the recommended bandwidth is a minimum of 1.2-1.5 mbps up / down.įor group calls, 1.2-1.5 mbps and 3 mbps down. Plus, headsets cut down on background noise and any chance of echo. If your computer doesn't have a built-in mic and speakers, we recommend using a headset (like Plantronics USB). To connect audio through your computer rather than over the phone, only Chrome, Firefox, and Edge are supported. If you're only viewing a screen share, you can use the following browsers:
Latest version of Chrome browser (no canary or developer versions). Make sure that you've set up the following for screen share: If something's wrong, we'll let you know and give you the steps to fix it. Launch a call quality test to review these areas: To download and install the Native Desktop App on your Windows or MacOS device, click here. Mac OS X, MacOS 10.9 (Mavericks) or later: Worried that your computer still won't connect? Make sure to check the following areas. Latest Chrome browser for screen sharing (no canary or developer versions). 100kbps connection speed (both upload and download speeds). We do have some requirements, however, to get the best experience. Dialpad Meetings is made to work with most users' browser type and internet speed, plus no downloads are required.
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